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  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… …   Wikipedia

  • Customer Account Data Engine — (CADE) is an update (currently under development) to the IRS e file system, used for filing United States income tax returns. Contents 1 Development 2 Benefits 2.1 Benefits to the Public 2.2 …   Wikipedia

  • Request for Proposal — For other meanings, see RFP (disambiguation). For information about Wikipedia proposals, see . A Request for Proposal (referred to as RFP) is an invitation for suppliers, often through a bidding process, to submit a proposal on a specific… …   Wikipedia

  • Request Tracker — [cite web url=http://wiki.bestpractical.com/view/FAQ title=RT FAQ: What is RT? quote=Request Tracker (RT) [...] is available under the terms of the GNU General Public License (GPL).] Request Tracker is free software.RT s primary customer facing… …   Wikipedia

  • Action Request System — Remedy Action Request System (also known as Remedy, AR System and ARS) is a Client server software application development environment from BMC Software (originally developed by Remedy Corporation). Action Request System uses a third party… …   Wikipedia

  • Change request — A change request is a document containing a call for an adjustment of a system; it is of great importance in the change management process. A change request is not raised for a wording change in a letter. A change request is declarative, i.e. it… …   Wikipedia

  • Special Service Request (SSR) Codes — Special Service Requests (SSRs) are used by airlines to capture information about special meal requests, special baggage handling requests, unanccompanied minors, and disabled passengers, among other things. Some SSR codes are used across the air …   Wikipedia

  • Load reduction request —   The issuance of any public or private request to any customer or the general public to reduce the use of electricity for the reasons of maintaining the continuity of service of the reporting entity s bulk electric power supply system. Requests… …   Energy terms

  • Open Ticket Request System — Dashboard OTRS 3.0.x Basisdaten Maintainer Martin Edenhofer Entwickler …   Deutsch Wikipedia

  • BMC Remedy Action Request System — Das Action Request System (ARS oder AR System, deutsch: „Aktionsanforderungssystem“) von BMC Software ist eine weit verbreitete Sammlung von Arbeitsablauf Management Werkzeugen für mittlere und große Unternehmen, die von der Remedy Corporation… …   Deutsch Wikipedia

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